Who we are
lutetium-therapy is operated by Art of Healing Cancer (AOHC), an India-registered patient advocacy organization. We are the “Data Fiduciary” under India's DPDP Act 2023 for personal information collected through this website.
What we collect
When you submit forms (newsletter, navigator request, contact)
- Your name (if you provide it)
- Your email address
- Phone number (optional)
- Country or region
- The message or context you provide about your situation
When you browse the site
- Anonymized analytics through Plausible (no cookies, no IP tracking)
- Server logs (IP, timestamp, page accessed) retained 30 days then deleted
What we do NOT collect
- Full medical records (unless you voluntarily share them)
- Health insurance numbers or government IDs
- Diagnostic information for advertising
- Behavioral tracking for advertising
What we do NOT use
- Google Analytics
- Meta/Facebook Pixel
- Advertising trackers
- Third-party cookies
- Cross-site tracking
How we use information
- To respond to your specific inquiry
- To send navigator consultation confirmations
- To send our newsletter (only if you opt in)
- To improve site content (in aggregate, not by individual)
- To comply with legal obligations
How long we keep information
- Newsletter subscribers: until you unsubscribe
- Navigator consultation data: 12 months maximum, then auto-purged unless we've set up an ongoing relationship with you
- Server logs: 30 days
- Anonymous analytics: aggregated indefinitely (no individual record)
Who we share with
- No one for marketing purposes
- No one for advertising
- Processors who help us operate (email service, hosting) under data protection agreements
- Authorities if legally required (we will challenge invalid requests)
Your rights (DPDP Act 2023 and GDPR for EU readers)
- Access: request a copy of what we have about you
- Correction: ask us to fix incorrect information
- Deletion: ask us to delete your information
- Portability: receive your information in a portable format
- Withdraw consent: at any time, for any processing based on consent
- Grievance: contact our Data Protection Officer
How to exercise your rights
Email connect@artofhealingcancer.com with the subject “Data Request”. We will respond within 30 days.
Children
This site is not directed at children under 18. We do not knowingly collect information from children. If you believe we have collected information about a child, please contact us.
Cookies
We use only strictly necessary cookies (session, CSRF protection). We do not use analytics cookies (Plausible is cookieless). No third-party cookies.
Updates to this policy
We update this policy as needed. Material changes will be communicated via a banner on the homepage and via email to newsletter subscribers.
Last updated
15 May 2026